Shipping
- Where we ship: United States only.
- Standard shipping: $7.99 flat rate on orders under $100.
- Free shipping: on orders of $100 or more.
- Express: $15 (US only).
- Handling time: orders are hand-poured and packed in small batches. Please allow 5–7 business days before your order ships. Express speeds up the trip in the mail, not the pouring time.
- Carrier: USPS. Once your order ships, delivery time is up to USPS. You'll get a tracking email as soon as your order ships.
Returns
Because our candles, wax melts and oils are handmade in small batches and can't be resold once they've left us, we don't accept returns or exchanges for a change of mind.
If your order arrives damaged, melted, broken or wrong, please contact us within 7 days of delivery with your order number and a photo, and we'll make it right with a replacement or a refund. If your package is lost in transit, contact us with your order number and we'll do the same.
Need to cancel? Contact us as soon as you can. We can cancel any order we haven't started pouring yet.
Questions? Reach us through our Contact page.